Why Did My Payment Fail?

If a payment does not complete, the issue is usually related to the payment method or financial institution. Common causes include: • Expired payment card. • Incorrect billing information. • Insufficient funds. • Bank security restrictions. • Temporary payment network issues. What to try: • Verify your card information. • Try a different payment method. • Contact your bank or card provider. • Wait a few minutes and try again. If a payment appears to have been processed but your upgrade was not activated, contact support with the date and approximate time of the transaction. For security reasons, Aftir does not have access to your full payment information and cannot see the specific reason a bank declined a transaction.