Why Can't I Create Future Messages?

Future Messages are available as part of the Presence plan. If you cannot create or manage Future Messages, check the following: Verify your plan Future Messages are not included with Legacy Starter. Confirm you have Presence access Users must have an active Presence subscription to create, edit, and manage scheduled messages. Check required information Messages may require a recipient, trigger type, or release condition before they can be saved. Review Trusted Contacts Certain posthumous features may require verified Trusted Contacts before future releases can occur. If your Presence plan is active and Future Messages still cannot be accessed, contact support for assistance.