Troubleshooting
My Memorial Was Archived By Accident
Archived memorials are not deleted.
If a memorial was archived accidentally, it can usually be restored.
To restore an archived memorial:
• Visit your Archived Memorials section.
• Locate the archived memorial.
• Select Restore.
Once restored, the memorial will return to its previous state and visibility settings.
Archiving is designed to provide a safety layer before permanent deletion. This allows memorials to be recovered if they were archived unintentionally.
If you cannot locate an archived memorial, contact support and provide the memorial name and account email address.